Privacy Policy

Effective Date: [19-09-2025]

At Noir & Grace, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, social media platforms, and services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.

• Non-Personal Information: Browser type, device information, IP address, and browsing patterns for improving our website experience.

• Account Information: If you create an account, we collect login credentials and purchase history.

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2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.

• Communicate with you about your orders, updates, and promotions.

• Improve our website, products, and services.

• Prevent fraudulent transactions and ensure security.

We will never sell or rent your personal information to third parties.

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3. Sharing of Information

We may share your data with:

• Trusted Service Providers: Shipping companies, payment processors, and IT support strictly for order fulfillment and business operations.

• Legal Obligations: See section below.

All third parties are bound by confidentiality agreements and cannot use your data for any other purpose.

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4. Legal Obligations (Surat Jurisdiction)

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:

• Comply with applicable laws, regulations, legal processes, or enforceable governmental requests within the jurisdiction of Surat, Gujarat, India.

• Protect and defend the rights, property, or safety of Noir & Grace, our customers, or others.

• Enforce our Terms & Conditions or investigate potential violations.

• Prevent, detect, or address fraud, security, or technical issues.

Any disclosure will be limited to what is strictly necessary to meet these obligations under the jurisdiction of Surat, Gujarat, India.

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences.

• Improve website performance.

• Analyze traffic and user behavior.

You can manage or disable cookies in your browser settings, but some website features may not function properly.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing emails at any time by clicking “unsubscribe” in our emails.

• Request details on how your data is used by contacting us at [contact@noirandgrace.com].

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7. Data Security

We use secure servers, encryption, and other industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.

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8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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9. Children’s Privacy

We do not knowingly collect information from individuals under 18. If you believe we have accidentally collected such data, contact us immediately to remove it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: [contact@noirandgrace.com]
Address: [311, 3rd floor, Raghuvir Textile Mall, Behind DR World, Aai Mata Road, Parvat Patiya, Surat Gujarat – 395010]

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12. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or proceedings arising out of or relating to this Privacy Policy or the handling of your personal data shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.